Privacy Policy
Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.
At Redpeak Stakix, we collect and retain only the information necessary for your trading activities on our trading platform. Details on how we collect, use, and store this data are outlined in the Privacy Policy below.
The following principles underpin our policy:
- To provide complete transparency about how we collect and store your personal data:
Our goal is to ensure you clearly understand how we collect and process data so you can make informed decisions. This official website follows clear guidelines and procedures for handling information. Our policy explains the specific methods we use, providing transparent, concrete details about how your data is used. You are in control.
Whenever we determine you should be informed, we’ll provide timely updates. Transparency is at the heart of how we operate.
If you have any questions about our processes, including our obligations under Thailand law, our trained support team is always ready to help. Please contact us at info@redpeak-stakix.com.
- We do not use personal data for any purpose other than as described in our Privacy Policy.
We process personal data for purposes such as ensuring the proper operation of Redpeak Stakix services and facilitating connections between trader members and third-party trading platforms. We may also use this data to maintain and enhance functions on our official website and services, protect our rights, and meet regulatory or other legal obligations. Additionally, where necessary, we process data to support administrative and other business functions related to the Services we provide to you, the client.
To provide better services tailored to your preferences and needs, Redpeak Stakix uses personal data.
- To access the essential tools that help protect your personal data and safeguard your rights:
Contact us at any time to access your personal data. Upon request, we can update or delete it, and we also support verified data portability requests to transfer your information to you or to a designated third party. These services, available through our official website, are designed to help you exercise your privacy and control rights.
- Safeguard your personal data:
We use bank‑grade security measures. While no system can provide a 100% guarantee, we are committed to continuously upgrading our infrastructure and reinforcing the safeguards we have in place to the highest possible standard.
We maintain a detailed, comprehensive privacy policy and adhere to the highest security standards.
1. The Scope?
This policy sets out our procedures for the collection, processing, and sharing of personal data relating to natural persons.
Our policy applies to all identified or identifiable natural persons. This includes any individual who can be identified, or has already been identified, in connection with data entrusted to us or data we can access and/or combine.
As defined in the Privacy Policy, data processing specifically means storing, managing, and organizing personal data.
We do not collect or intentionally seek information about individuals under the age of 18, and we do not allow anyone under 18 to use our platform for any purpose. If we become aware of any user or any data relating to a person under the age of 18, that information will be immediately deleted.
2. What personal data do we retain?
When you register on our official website, we collect the personal data necessary to enable you to access and use our services. When required, we may also request additional information to verify account ownership. To maintain and improve service quality, we collect and analyse data about your use of our platform and, where appropriate, that of our third-party partners.
3. You are under no obligation to provide your personal data to the company.
Providing your data is optional; however, if you choose not to, some services may not be available and your access to our platform may be limited.
4. What personal data do we collect? When you visit our official website, we may collect the following personal data:
We do not collect information that can identify you personally. We do collect non-identifying details such as your account activity, IP address, and the date and time of access. For maintenance, security, and support purposes, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language preference associated with your account.
We collect and store only the personal data you expressly consent to share with us when you use our service to connect with a third-party trading platform.
The personal data you provide to third-party platforms may include your full name, address, phone number, and email address.
5. Why does the company need my personal data, and is it legal for them to collect it?
The company collects, stores, and processes your personal information solely for the purposes described in this Policy. All such activities are conducted in compliance with applicable laws in Thailand.
The company will only collect, process, or transfer your data in compliance with applicable laws in Thailand. We rely on the following legal bases for such processing:
- You consent to the company storing and processing your personal data. By submitting your information to the company, you authorize us to transfer it to the relevant third-party trading platform as needed. Your consent covers the processing of your personal data for one or more specified purposes.
- To improve our services, establish or defend legal claims, and pursue other legitimate interests, the company may need to store and process your personal data.
- Data processing is necessary to comply with legal obligations.
If you would like more information about the data processing activities the company is required to perform, please contact us by email.
Below is a list of the specific purposes for which we may process your personal data, together with the applicable legal bases.
We will share your personal data with third-party trading platforms solely upon your request, to enable access to digital trading.
We may collect your data and share it with third-party companies only when you request and authorize us to do so.
You have consented to the processing of your personal information for one or more purposes.
Kindly provide the required information so we can respond promptly and accurately to your requests, concerns, and questions about our services.
To enable the company, or a duly authorized third party, to pursue legitimate interests, the processing of personal data is necessary.
To comply with our legal and administrative obligations, we must process personal information.
To comply with applicable laws, we must process certain personal data.
To improve our services, we require anonymised personal data and usage tracking, including crash reports.
To safeguard the legitimate interests of the company and the third-party service providers we work with, we need to process and store personal data.
This measure is necessary to prevent fraud and the misuse of our service.
To meet our service obligations, we supervise and perform data processing to support business development, strategic decision-making, oversight and legal compliance, as well as other business operations.
To protect the legitimate interests of the company and any third-party service providers we engage, we need to process and store personal data.
We leverage statistics and data analytics to inform decisions across our services and in strategic planning.
To safeguard the legitimate interests of our company and its third-party service providers, we need to process and store personal data.
To protect the company's rights, assets, and interests, as well as those of our third-party service providers, we may process personal data in compliance with applicable local laws and regulations, relevant agreements, and our own terms, conditions, and policies. Any processing will be carried out only in accordance with the necessary, established procedures.
To safeguard the legitimate interests of the company and any third-party service providers, we process and store personal data as necessary.
6. Disclosure of Personal Data to Third Parties
To store and process IP addresses, conduct user surveys and analytics, and support related services, the company may share anonymised personal data with third-party service providers.
At your request, we may share certain personal data you provide with third-party services. In such cases, your information will be handled in accordance with that company’s privacy policy. This may include one or more digital trading platforms.
To better serve our clients and improve our services, the company may share personal information with its affiliates and trusted partner companies.
When required by law, or to protect our rights and assets and those of our third‑party partners, we may disclose data to competent law enforcement or regulatory authorities.
In connection with major corporate transactions—such as a company sale or the pursuit of investment or loan financing—we may share relevant data in a lawful and appropriate manner. The same applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.
7. Use of Cookies and Third-Party Services
On this official website, we may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in accordance with applicable laws and standard practices.
Cookies are small data files stored on your device when you visit our official website. We use them to gather information about your browsing behavior and preferences so we can personalize and improve your experience. Cookies help us remember your settings and tailor our services accordingly. They also support site analytics and aggregated statistics for performance measurement and strategic planning.
We use two main types of cookies on this site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends; they enable the site to recognize you when you return and help streamline your experience.
Types of cookies:
Cookies may be used where necessary and solely for their intended purposes:
These cookies are strictly necessary for core site functionality.
We use cookies to recognize you as a client and to deliver the information, settings, and services you need. They also support navigation across our official website and help enable your access.
To enable your device to download and stream data, our official website uses cookies. They also help you access relevant features and return to pages you have previously visited.
To make access to the site quicker and easier, cookies store and process limited personal data, such as your username and last login date, when you ask the site to remember you at login.
Session cookies are deleted when you close your browser.
Functionality cookies
We use cookies to securely store your settings and preferences and retrieve them instantly. They also help us recognize you when you return to our official website.
Persistent cookies stay on your device after a browsing session and remain there until they reach their expiry date.
Cookies for performance
To enhance our services, we use cookies to collect statistical information. This helps us understand site performance and how the site is used.
All information stored in cookies is anonymous and cannot be used to identify any individual.
Session cookies are removed when you close your browser, while persistent cookies remain active until they expire—or indefinitely—unless you manually delete them.
Cookies are blocked or have been deleted
If you wish to delete or block cookies, you can do so through your browser settings. Follow the links below for step-by-step instructions for the most widely used browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies will prevent some site operations and features from working as intended.
ONLINE TRACKING NOTICE
We retain your personal data for as long as necessary to fulfill the purposes described in this policy. We may keep it longer to comply with applicable laws, regulations, and internal company policies.
At your request and discretion, your personal data may be shared with verified third-party trading platforms for 12 months. After that period, and with your consent, sharing may continue for an additional 12 months.
As part of our data protection practices, we routinely review all personal data to determine whether it remains necessary.
9. Transfers of personal data to third countries or international organizations
Where necessary to provide our services and/or for security purposes, we may transfer personal data to third countries (outside your country of residence) and to international organizations under strict security protocols. We use industry-leading safeguards to protect your data and ensure you retain access to legal remedies and rights in all circumstances.
All residents in the EEA (European Economic Area) are protected by applicable data protection laws and safeguards.
- All data transfers are carried out under the jurisdiction and competence of the EU, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
- All transfers of data to public entities or authorities are conducted in accordance with Article 46(2) under a legally binding and enforceable agreement.
- Transfers of personal data are carried out in accordance with the European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR. You can review the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For details about the specific security measures the company uses to protect your personal data during transfers to third countries, please send your request by email to info@wealthwaydigital.uk
10. Protection of Personal Data
Personal data is safeguarded using industry‑leading technical and organizational measures aligned with internationally recognized best practices. These controls help prevent unlawful or accidental destruction, loss, or alteration of data.
Although we apply the utmost care and follow legally compliant, industry-standard data protection measures, it is not possible to guarantee that your personal data will be error-free in all circumstances. Therefore, we cannot be held liable for any disclosure of personal data or for incidental, intangible, or consequential damages arising from such events. This includes situations beyond our control, such as transmission errors, unauthorized third-party access, or similar causes.
If we receive a legally binding request from regulators or legal authorities, we may be required to disclose your personal data to the relevant authorities. Once disclosed under such legal obligations, we cannot control how those authorities handle, store, or protect your data.
Data sent over the internet, including personal information, may be intercepted and is not completely secure. The Company cannot guarantee the security of any data transmitted online.
11. Links to third-party websites
On this website, you may encounter links to third-party applications and websites. These services are independent of our company and are not our affiliates. We do not control their content or data practices, and our Privacy Policy does not apply to them. Each third party has its own procedures and priorities for collecting and processing personal data, and we are not responsible for their activities. Please review their policies before proceeding and use such services at your own discretion.
Always review a company’s privacy policy on its official website before sharing any personal information. Ensure its data collection, use, and processing practices align with your preferences and priorities. Share any information only directly with the service provider.
12. Policy Amendments
We may update or modify this policy at any time. Any changes will be announced on our official website and through other appropriate channels. The revised privacy policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.
13. Your Rights Regarding Personal Data
You have full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, request deletion, or restrict the scope and nature of our processing.
On this page, EEA residents will find information relevant to them:
Your personal data is protected by the rights described herein. By emailing the address below, you can immediately exercise these rights.
Accessing Your Rights
Provided the personal data you have given is accurate, you may access it at any time. Any personal data we process is accessible by us and therefore verifiable.
You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you request additional copies of the data we process beyond the first copy, we may charge a reasonable fee.
Rights granted under applicable laws and this Privacy Policy must not be exercised in a way that infringes the rights of others. The company may refuse or limit access to personal data if such access would compromise the rights or freedoms of other individuals.
Right to Request Corrections
If there are errors in your personal data—whether due to omission or inaccurate details—you or the Company may correct them to ensure proper processing.
Erasure Rights
You have the right to request the deletion of your personal data in the following situations: (1) it has been processed without your consent or beyond the limits of applicable law; (2) you ask us to remove it and the Company has no legal obligation to retain it; (3) you no longer consent to, or you object to, any processing by us—even if lawful and based on our or a third-party provider’s legitimate interests; or (4) we are legally required to delete your data.
The right to erasure (deletion) is overridden by legal obligations under EU law or the laws of any member state. This also applies when the data is required for the exercise or defence of legal claims.
Right to Restrict Data Processing
You have the right to request that we restrict the processing of your personal information if you believe it is inaccurate.
If you request that the use of your personal data be restricted, we will delete it except in the following cases: (1) where EU or Member State law requires us to retain it; (2) with your consent, when needed to establish, exercise, or defend legal claims; or (3) to protect the rights of another natural person.
Your Right to Data Portability
You have the right to access and review any personal data you have provided, where you have consented to its collection and automated processing.
You may request that we transfer your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. We may decline a request if fulfilling it would infringe the rights or freedoms of another individual.
Right to object to data processing
While the Company may process data to pursue its legitimate interests or those of a third-party service provider, you have the right to object and request that we stop processing. However, this right does not apply where there is an overriding legal need to continue, including for the establishment, exercise, or defense of legal claims. In such cases, we may continue processing your personal data.
You have the right to object at any time to the processing of your personal data for direct marketing purposes.
Your Right to Decline or Withdraw Consent
You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This withdrawal does not apply retroactively to any processing carried out before you withdrew your consent.
If you are dissatisfied for any reason, you are entitled to lodge a complaint with the relevant legal, regulatory, or other supervisory authority.
If you believe your rights and freedoms have been affected by the processing of your personal data, each European Union Member State has established regulatory and supervisory authorities to address such matters. You may lodge a complaint with the relevant authority at your discretion.
Section 13 outlines the circumstances in which your personal data rights may be limited under European Union or Member State laws.
Upon receiving your request regarding your personal data and its processing, we will provide you with access to the information you have requested, as described in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.
Where possible, the requested information will be provided to you electronically at no charge, unless doing so would conflict with applicable law or the provisions of Section 13. We may charge a reasonable fee or decline a request if it is unfounded, excessive, or repetitive.
For data protection and security, we may require additional identity verification whenever there is reasonable doubt about the identity of the individual submitting a personal data request.